Support

I cannot log into my G5 Friends account and when I try to reset my password, I get an error message - Contact our Support Team at support@g5.com and specify your G5 Friends Player Login, IDFA number and the country you are located in.

Status:
Investigating
Players experiencing this issue:
136
Resolution Expected:
01/Mar/2024
First Reported:
08/Feb/2024

The February Calendar didn't appear in my game after the latest 1.40.4001 update - Starting from the 1.40.4001 update, the February Calendar may be unavailable in your game.

Status:
Fixed
Players experiencing this issue:
232
Resolution Expected:
Expected behaviour
First Reported:
01/Feb/2024

I can't change modes using my coins - The option of changing modes using coins is no longer available after the latest 1.39.3900 update.

Status:
Fixed
Players experiencing this issue:
831
Resolution Expected:
Expected behaviour
First Reported:
27/Dec/2023
Detailed Game FAQ My issue is not listed. Create a new ticket.

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