Mahjong Journey®: Tile Match
Please review the known issues below and mark all of the issues that you are currently experiencing. If your issue is not listed, please use the button at the bottom of the list to create a new support ticket.
Fixed - After the latest 1.26.10802 update, my game crashes while trying to open a specific game level - Our Technical Team has isolated the cause of this crashing issue and fixed it. To apply the fix to your game, make sure you have a stable internet connection and launch the app. Restart your app afterwards to ensure the best performance of the game. If the problem persists, please contact us back via the Send Feedback option in the G5 Friends menu.
- Status:
- Fixed
- Players experiencing this issue:
- 19
- Resolution Expected:
- 26/Nov/2024
- First Reported:
- 23/Nov/2024
Fixed - After the latest 1.26.10800 update, my game crashes while loading - To apply the fix, update the app to the latest 1.26.10802 version using your preferred store. If the problem persists, please let us know at support@g5.com including your G5 Friends Player Login, device details, and IDFA number.
- Status:
- Fixed
- Players experiencing this issue:
- 236
- Resolution Expected:
- 23/Nov/2024
- First Reported:
- 11/Nov/2024