Hidden City®: Hidden Objects & Pictures
Please review the known issues below and mark all of the issues that you are currently experiencing. If your issue is not listed, please use the button at the bottom of the list to create a new support ticket.
We are receiving reports of regional Internet connection disruptions. While this is outside of our control, and our services operate normally per our Tech Team's check, we continue to monitor the situation.
- Status:
- Investigating
- Players experiencing this issue:
- 57
- Resolution Expected:
- 31/Jul/2026
- First Reported:
- 24/Jul/2026
Fixed - In the 1.99.9900 game version, I cannot participate in the Order's Cup, as the mini-event icon doesn't respond when I tap/click it - Our Technical Team has solved this issue. Make sure you have a stable Internet connection and launch the game. You may need to restart the app to ensure the best performance of the game.
- Status:
- Fixed
- Players experiencing this issue:
- 10
- Resolution Expected:
- 24/Jul/2026
- First Reported:
- 24/Jul/2026
The Sky Race mini-event is missing from my game in the 1.97.9700 version - We've temporarily disabled the event while we work on improving the player matching system. Our goal is to make races fairer and more enjoyable by grouping players with others of a similar skill level. We'll bring Sky Race back as soon as it's ready.
- Status:
- Working on a Fix
- Players experiencing this issue:
- 137
- Resolution Expected:
- 30/Jul/2026
- First Reported:
- 12/Jun/2026
