Hidden City®: Hidden Objects & Pictures
Please review the known issues below and mark all of the issues that you are currently experiencing. If your issue is not listed, please use the button at the bottom of the list to create a new support ticket.
Fixed - I experience unstable connection to G5 Friends/receive Internet connection error messages in the 1.98.9801 game version - The problem is fixed. Make sure you have a stable Internet connection and launch the game. You may need to restart the app. If the issue persists, get back to us at support@g5.com and specify the error message you receive, as well as where it appears.
- Status:
- Fixed
- Players experiencing this issue:
- 135
- Resolution Expected:
- 24/Jul/2026
- First Reported:
- 26/Jun/2026
The Sky Race mini-event is missing from my game in the 1.97.9700 version - We've temporarily disabled the event while we work on improving the player matching system. Our goal is to make races fairer and more enjoyable by grouping players with others of a similar skill level. We'll bring Sky Race back as soon as it's ready.
- Status:
- Working on a Fix
- Players experiencing this issue:
- 120
- Resolution Expected:
- 30/Jul/2026
- First Reported:
- 12/Jun/2026
