

Hidden City®: Hidden Objects & Pictures
Please review the known issues below and mark all of the issues that you are currently experiencing. If your issue is not listed, please use the button at the bottom of the list to create a new support ticket.
Fixed – In the latest 1.80.8000 update my game freezes/crashes when trying to proceed from the Festive Design window to claim the 10th anniversary trophy - We’ve fixed this issue in the 1.80.8001 update of Hidden City, which is already available for download. Please visit your preferred app store and download the update to implement the fix. If the problem persists after updating your game app, please let us know.
- Status:
- Fixed
- Players experiencing this issue:
- 2574
- Resolution Expected:
- 01/Feb/2025
- First Reported:
- 31/Jan/2025
Fixed - When trying to update the game to the 1.80.8000 version, I get a runtime error and cannot update the game - We’re happy to report that the problem you encountered was a temporary issue that has been isolated and fixed. You should now be able to download the update from G5 Store for Windows by selecting the "Play Now" button on our website and following the installation steps.
- Status:
- Fixed
- Players experiencing this issue:
- 133
- Resolution Expected:
- 01/Feb/2025
- First Reported:
- 31/Jan/2025