Jewels of the Wild West®: Gems puzzles & Diamond quests
Please review the known issues below and mark all of the issues that you are currently experiencing. If your issue is not listed, please use the button at the bottom of the list to create a new support ticket.
Fixed - Since the 1.62.6202 update, the game crashes while loading - To apply the fix to your game, make sure you have a stable internet connection and launch the app. You may need to restart the app to ensure the best performance of the game, however.
- Status:
- Investigating
- Players experiencing this issue:
- 29
- Resolution Expected:
- 11/Jul/2025
- First Reported:
- 09/Jul/2025